"5 Tips to Minimize Patient Frustration" is part one of a three part video series on improving physician/patient interactions. Part one features TMLT Risk Management manager Robin Desrocher as she offers helpful risk management considerations and easy to implement tips to help physicians improve their patient’s experience of the practice environment. Coming soon: parts two and three, featuring more from TMLT's Risk Management team!
Most Recent Articles
Telemedicine: Patient selection and meeting the standard of care
Telemedicine use has skyrocketed during the pandemic, as it provides a safe alternative to going to a doctor’s physical office. However, this option doesn’t come without complications.
Remote patient monitoring — Risk management considerations
Factors consider when using remote patient monitoring.
Telemedicine expansion allowed for specific COVID-19 services
New HHS rule narrowly expands telemedicine across state lines for “COVID-19 countermeasures.”
COVID-19 vaccination — Resources for physicians
TMLT risk managers urge physicians to stay up-to-date on COVID-19 vaccination information.
Governor removes restrictions on elective procedures
Elective surgeries performed in hospitals can proceed in most areas of Texas
TMB provides update on COVID-19 response
The Texas Medical Board (TMB) has issued a statement to update physicians on the TMB’s response to the COVID-19 public health emergency.
Connecting with patients during COVID-19
Best practices to communicate with patients and families during COVID-19.
TMB finalizes new CME requirements
Physicians in Texas must now meet two new CME requirements.
TMB issues final rules for pain management
TMB releases rules for PMP checks, acute pain prescribing limits, and opioid CME requirements
TMB issues statement on COVID-19 treatments
TMB urges caution around questionable COVID-19 treatments
Governor suspends elective procedures in hospitals in more than 100 counties
Texas governor suspends elective procedures in counties within 11 Trauma Service Areas
Governor suspends elective procedures in Cameron, Hidalgo, Nueces, and Webb county hospitals
Texas governor suspends elective procedures in four more counties
Resources for staff/physician exposure to COVID-19
Resources for practices on appropriate quarantine, infection control measures, and safe return to work protocols.
Governor suspends elective procedures in Bexar, Dallas, Harris, and Travis county hospitals
Texas governor suspends elective procedures in counties with surging COVID-19 hospitalizations
COVID-19: Guidelines for re-opening your practice
As COVID-19 stay-at-home orders relax, practices are re-opening and must now follow new safety standards and guidelines.
Building cultural competency
This article will introduce the concepts of cultural competency and health disparities and biases that may come from treating patients of different backgrounds.
myPortal: New member portal offers advanced payment options, features
We launch our new member portal on August 4
TMB publishes FAQs on rules for re-opening physician practices
Updated May 15 — TMB has issued guidance on the new minimum standards for physician practices during COVID-19
TMB releases emergency rules on re-opening
Rules establish minimum standards for safe practice and requires practices to post those standards.
Risk management recommendations for re-opening your practice
Updated May 11 — Issues include encouraging social distancing and screening patients for symptoms.