"5 Tips to Minimize Patient Frustration" is part one of a three part video series on improving physician/patient interactions. Part one features TMLT Risk Management manager Robin Desrocher as she offers helpful risk management considerations and easy to implement tips to help physicians improve their patient’s experience of the practice environment. Coming soon: parts two and three, featuring more from TMLT's Risk Management team!
Most Recent Articles

Telemedicine use has skyrocketed during the pandemic, as it provides a safe alternative to going to a doctor’s physical office. However, this option doesn’t come without complications.

Factors consider when using remote patient monitoring.

New HHS rule narrowly expands telemedicine across state lines for “COVID-19 countermeasures.”

TMLT risk managers urge physicians to stay up-to-date on COVID-19 vaccination information.

Elective surgeries performed in hospitals can proceed in most areas of Texas

The Texas Medical Board (TMB) has issued a statement to update physicians on the TMB’s response to the COVID-19 public health emergency.

Best practices to communicate with patients and families during COVID-19.

Physicians in Texas must now meet two new CME requirements.

TMB releases rules for PMP checks, acute pain prescribing limits, and opioid CME requirements

TMB urges caution around questionable COVID-19 treatments

Texas governor suspends elective procedures in counties within 11 Trauma Service Areas

Texas governor suspends elective procedures in four more counties

Resources for practices on appropriate quarantine, infection control measures, and safe return to work protocols.

Texas governor suspends elective procedures in counties with surging COVID-19 hospitalizations

As COVID-19 stay-at-home orders relax, practices are re-opening and must now follow new safety standards and guidelines.

This article will introduce the concepts of cultural competency and health disparities and biases that may come from treating patients of different backgrounds.

We launch our new member portal on August 4

Updated May 15 — TMB has issued guidance on the new minimum standards for physician practices during COVID-19

Rules establish minimum standards for safe practice and requires practices to post those standards.

Updated May 11 — Issues include encouraging social distancing and screening patients for symptoms.