TMLT Physician Wellness Program
TMLT is partnering with the Travis County Medical Society to bring their confidential Safe Harbor Counseling Program to TMLT policyholders.
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TMLT on Youtube
TMLT risk management videos to help you practice safe medicine.
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21 phrases to help de-escalate angry patients
Learn practical ways to communicate with disruptive or angry patients.
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What every physician should know about de-escalating angry or disruptive patients
Communication techniques to prevent tense conversations from escalating.
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Terminating the patient-physician relationship, Part 1
Guidelines and processes to help physicians dismiss patients appropriately and avoid allegations of abandonment.
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Terminating the patient-physician relationship, Part 2
Further instruction on appropriately dismissing patients to avoid allegations of abandonment.
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De-escalation video 1: How to identify and prepare to meet with a disruptive patient
Learn how to spot the cues of a potentially disruptive patient
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De-escalation video 2: How to de-escalate disruptive patients
Learn techniques for de-escalating disruptive patients.
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De-escalation video 3: Actions to avoid...and actions to take
Learn what actions to avoid when de-escalating a disruptive patient
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Interacting with patients: Patient privacy
Russell Krienke, MD, of Austin Regional Clinic and a TMLT board member, offers some quick guidelines on protecting patient privacy on the job and in public.
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Support for a New Era of Medicine
A message about where TMLT has been and where we are going.
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8 tips for improving patient satisfaction
TMLT Risk Management manager Tanya Babitch offers 8 tips for improving patient satisfaction with a physician practice or office.
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10 things that get physicians sued
This video describes 10 common errors that can increase the risk of a malpractice suit.
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We Are Here For You
See how TMLT is supporting policyholders during the COVID-19 pandemic
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6 tips to improve patient communication while using your EHR
TMLT's Assistant VP of Risk Management, Lesley Viner, offers 6 tips to improve patient communication while using your EHR system.
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TMLT is....
Employees describe TMLT in one word.
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TMLT is...friendship
Maryann Baca, Mary Gonzales, and Laura Hunter reflect on their 20-year friendship at TMLT.
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5 tips to minimize patient frustration
TMLT Risk Management manager Robin Desrocher provides helpful tips to help minimize patient frustration in an office setting.
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2018 Annual Report - Putting physician needs first
CEO Robert Donohoe describes how TMLT continues to follow the original doctrines created by its founders to put physicians needs and interest first.
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TMLT's 2017 video annual report
Get a glimpse inside TMLT and hear from employees in our 2017 annual report video.
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TMLT Annual Report 2016
TMLT's CEO and President Bob Donohoe provides an overview of TMLT's accomplishments in 2016.
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