De-escalation: Two techniques to try
Two ways de-escalation can work in your practice
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Practice Manager
All the latest resources and news for medical office and practice managers
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29 more phrases to help you de-escalate angry patients
Help patients move from cross to calm with these de-escalating phrases
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Thinking through physician wellness
TMLT and Travis CMS team up to bring counseling program to policyholders
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What goes into a malpractice quote?
A look at the key factors that make up a medical malpractice insurance quote
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Medical liability insurance buyer's guide
A no-fear guide to medical liability insurance
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Malpractice coverage while you're out on family leave
Medical liability coverage during a temporary absence
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Your medical office staffing questions answered
Understanding the rules and responsibilities when managing health care staff.
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Q&A on medical record privacy and security
Requirements for physicians under state and federal laws
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ADA requirements for physician offices
Best practices for providing reasonable accommodations for disabled patients
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What is locum tenens coverage?
And do I need it?
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Do you have a coverage gap?
You might if you've made changes to the corporate structure or ownership of your practice
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Preventing lawsuits
Learn how to avoid common mistakes in these areas and prevent unnecessary lawsuits.
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Terminating the physician-patient relationship part 1
Guidelines and processes to follow when ending patient care relationships
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Terminating the physician-patient relationship part 2
Guidelines and processes to follow when ending patient care relationships
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Ransomware attacks
Keep your practice safe from cyber criminals
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Top 10 risk management recommendations
Guidance from TMLT risk management professionals
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Responding to online patient complaints
How to manage and respond to negative online comments
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Keeping your email secure
How to recognize phishing emails and other cyber criminal activities
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10 things that compromise patient data
10 ways that physician practices are vulnerable to cyber attacks
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Communicating with patients after adverse outcomes
How to express empathy and compassion while helping patients understand their situation
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