Patient Relationships

Managing the physician-patient relationship

  • Terminating the Patient-Physician Relationship, Part 24:57

    Terminating the Patient-Physician Relationship, Part 2

    In part 2 of this series, Tanya Babitch, a manager in TMLT's Risk Management Department, provides further instruction for appropriately dismissing patients to avoid allegations of abandonment.

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  • Terminating the Patient-Physician Relationship, Part 15:11

    Terminating the Patient-Physician Relationship, Part 1

    In part 1 of this 2-part series, Lesley Viner, VP of Risk Management at TMLT, describes guidelines and processes to help physicians dismiss patients appropriately and avoid allegations of abandonment.

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  • Contact a Risk Management Expert

    CONTACT
  • 48 hours after a HIPAA breach40:43

    48 hours after a HIPAA breach

    The actions taken in the hours and days after a cyber breach are critical, especially in protecting evidence. In this webinar, attorney Adrian Senyszyn, discusses the most important steps that covered

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  • "Webside" manner

    "Webside" manner

    The rise of telemedicine and its use of video conferencing presents a new meaning for "good" bedside manner. Read this presentation to learn special considerations for this new form of patient intera

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  • Wrong site surgery

    A 35-year-old man came to Orthopedic Surgeon A on referral from his primary care physician. The patient reported pain in his right buttock, thigh, and leg for the past nine months.

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  • Reporter Quarter 2 2019

    Reporter Quarter 2 2019

    From difficult to dangerous: How to handle disruptive patients; How to address ethical misconduct by a colleague or staff member; Improper performance of breast biopsy; Improper prescribing

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  • texasmedicalliabilitytrust
    texasmedicalliabilitytrust

    texasmedicalliabilitytrust

    More resources on managing the physician-patient relationship available at hub.tmlt.org/patient-relationships #meded

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  • Telemedicine and Telehealth

    Telemedicine and Telehealth

    This presentation is an introduction to telemedicine and telehealth. It explains common terminology and the different types of technology used. It concludes with findings from the American Medical Ass

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  • Reporter Q1 2019

    Reporter Q1 2019

    Evaluating & treating the suicidal patient (CME); Dr. Melinda Lopez: On the front lines with human trafficking; Failure to properly evaluate depression; Failure to diagnose coronary artery disease

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  • De-escalation techniques and resources

    De-escalation techniques and resources

    Learn how to de-escalate angry patients or diffuse a tense situation in the office.

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  • Meet the instructor: Robert Milman, MD

    Meet the instructor: Robert Milman, MD

    Dr. Milman co-teaches TMLT’s 2019 summer CME seminar series in San Antonio and Forth Worth.

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  • Reporter Quarter 3 2018

    Reporter Quarter 3 2018

    CME - Human Trafficking; Communicating with millennials; Wernicke's encephalopathy: Failure to monitor thiamine levels; Failure to obtain consent for esophageal dilation; TMLT Board Election 2019

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  • Terminating the Physician-Patient Relationship, Part 1

    Terminating the Physician-Patient Relationship, Part 1

    When dealing with difficult patients, physicians are sometimes left with no alternative than but to terminate the physician-patient relationship.

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  • Terminating the Physician-Patient Relationship, Part 2

    Terminating the Physician-Patient Relationship, Part 2

    When dealing with difficult patients, physicians are sometimes left with no alternative but to terminate the physician-patient relationship.

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  • Addressing transgender health care disparities

    Addressing transgender health care disparities

    This presentation brings awareness to transgender health care disparities and examines how practicing cultural competency can improve patient-physician relationships.

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  • Responding to Online Patient Complaints

    Responding to Online Patient Complaints

    The posting of patient complaints and reviews online is unavoidable. Here are some tips on how to manage and respond to negative online comments.

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  • Communicating with Patients After Adverse Outcomes

    Communicating with Patients After Adverse Outcomes

    Health care professionals often struggle with how to communicate with patients after adverse outcomes. This presentation offers tips on expressing empathy and compassion.

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