Patient Relationships

Managing the physician-patient relationship

  • Practice fined for response to social media review

    Practice fined for response to social media review

    Dallas dental practice fined $10,000 after publishing PHI in response to a patient review on Yelp

    Read Article
  • TMB updates rules for physicians who retire, close, or leave a practice

    TMB updates rules for physicians who retire, close, or leave a practice

    Retiring, closing, or leaving a practice? You can now notify patients electronically and on your website.

    Read Article
  • Terminating the patient-physician relationship, Part 24:57

    Terminating the patient-physician relationship, Part 2

    In part 2 of this series, Tanya Babitch, a manager in TMLT's Risk Management Department, provides further instruction for appropriately dismissing patients to avoid allegations of abandonment.

    Watch Video
  • Terminating the patient-physician relationship, Part 15:11

    Terminating the patient-physician relationship, Part 1

    In part 1 of this 2-part series, Lesley Viner, VP of Risk Management at TMLT, describes guidelines and processes to help physicians dismiss patients appropriately and avoid allegations of abandonment.

    Watch Video
  • Contact a Risk Management Expert

    CONTACT
  • "Webside" manner

    "Webside" manner

    The rise of telemedicine and its use of video conferencing presents a new meaning for "good" bedside manner. Read this presentation to learn special considerations for this new form of patient intera

    View Presentation
  • Reporter Quarter 2 2019

    Reporter Quarter 2 2019

    From difficult to dangerous: How to handle disruptive patients; How to address ethical misconduct by a colleague or staff member; Improper performance of breast biopsy; Improper prescribing

    Read Flipbook
  • Reporter Q1 2019

    Reporter Q1 2019

    Evaluating & treating the suicidal patient (CME); Dr. Melinda Lopez: On the front lines with human trafficking; Failure to properly evaluate depression; Failure to diagnose coronary artery disease

    Read Flipbook
  • De-escalation techniques and resources

    De-escalation techniques and resources

    Learn how to de-escalate angry patients or diffuse a tense situation in the office.

    Read Article
  • Terminating the physician-patient relationship, Part 1

    Terminating the physician-patient relationship, Part 1

    When dealing with difficult patients, physicians are sometimes left with no alternative than but to terminate the physician-patient relationship.

    View Presentation
  • Terminating the physician-patient relationship, Part 2

    Terminating the physician-patient relationship, Part 2

    When dealing with difficult patients, physicians are sometimes left with no alternative but to terminate the physician-patient relationship.

    View Presentation
  • Addressing transgender health care disparities

    Addressing transgender health care disparities

    This presentation brings awareness to transgender health care disparities and examines how practicing cultural competency can improve patient-physician relationships.

    View Presentation
  • Responding to online patient complaints

    Responding to online patient complaints

    The posting of patient complaints and reviews online is unavoidable. Here are some tips on how to manage and respond to negative online comments.

    View Presentation
  • Communicating with patients after adverse outcomes

    Communicating with patients after adverse outcomes

    Health care professionals often struggle with how to communicate with patients after adverse outcomes. This presentation offers tips on expressing empathy and compassion.

    View Presentation
  • Physician communication: Then and now

    Physician communication: Then and now

    It is essential to understand that despite the advances in telecommunication tools, the law has changed very little.

    Read Article
  • Communicating with millennial patients

    Communicating with millennial patients

    Millennials are now the largest segment of our population, and they bring a different set of expectations and needs to health care than previous generations.

    Read Article
  • 10 Things that get Physician Groups Sued

    10 Things that get Physician Groups Sued

    This publication will describe 10 common errors that can increase the risk of a malpractice suit, and offer risk management techniques to address these issues.

    Read Flipbook
  • 10 Things that Get Physicians Sued

    10 Things that Get Physicians Sued

    This publication will describe 10 common errors that can increase the risk of a malpractice suit, and offer risk management techniques to address these issues.

    Read Flipbook
  • Patient diversity and cultural competence

    As the diversity of our population increase, more physicians are coming into contact with patients from various cultural backgrounds who often hold different values, beliefs and standards.

    Read Article
  • Tips for handling patient complaints

    Tips for handling patient complaints

    Patient complaints are inevitable. And when a patient complaint is not effectively managed, unfavorable or harmful consequences can result—noncompliance, dissolving of the patient-physician relationsh

    View Presentation
  • 6 tips to improve patient communication while using your EHR

    View part three of a three part video series on improving physician/patient interactions.

    Read Article
  • loading
    Loading More...