"Webside" manner

The rise of telemedicine and its use of video conferencing presents a new meaning for "good" bedside manner. Learn about this form of patient interaction.

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Responding to online patient complaints
Responding to online patient complaints

The posting of patient complaints and reviews online is unavoidable. Here are some tips on how to manage an...

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Strategies to improve patient follow up
Strategies to improve patient follow up

Failure to follow up on test results is one of the most frequent issues identified in lawsuits brought agai...

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