"Webside" manner

The use of telemedicine introduces a new meaning for "good" bedside manner.

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Responding to online patient complaints
Responding to online patient complaints

The posting of patient complaints and reviews online is unavoidable. Here are some tips on how to manage an...

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Strategies to improve patient follow up
Strategies to improve patient follow up

Failure to follow up on test results is a frequent issue identified in claims against physicians. Learn how...

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