Responding to online patient complaints

The posting of patient complaints and reviews online is unavoidable. Here are some tips on how to manage and respond to negative online comments.
Previous Presentation
Texas COVID-19 regulatory changes
Texas COVID-19 regulatory changes

This presentation summarizes the executive orders enacted by Governor Greg Abbott and enforced by the Texas...

Next Presentation
"Webside" manner
"Webside" manner

The rise of telemedicine and its use of video conferencing presents a new meaning for "good" bedside manner...

Podcast: Tech, Telemedicine, Tomorrow

LISTEN