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What Every Physician Needs to Know
How to detect email fraud

How to detect email fraud

Email fraud is commonly used by cyber criminals to illegally access patient data.

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What every physician needs to know about online reputation management

Have you ever taken the time to Google yourself or your practice? What did you find? Was the information accurate? Did you find a “review” of your practice among the results? What would a patient conc
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Keeping your email secure

Phishing emails and other social engineering schemes have become increasingly sophisticated and harder to recognize. This presentation provides the do's and don'ts to help keep your email secure.

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TMB pain management rules

The Texas Prescription Monitoring Program and rules for physicians

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Cultural competency

This presentation introduces the concepts of cultural competency and health disparities and biases that may arise when treating patients of different backgrounds.

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Responding to online patient complaints

The posting of patient complaints and reviews online is unavoidable. Here are some tips on how to manage and respond to negative online comments.

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"Webside" manner

The rise of telemedicine and it's use of video conferencing presents a new meaning for "good" bedside manner. Read this presentation to learn special considerations for this new form of patient intera

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Strategies to improve patient follow up

Failure to follow up on test results is one of the most frequent issues identified in lawsuits brought against physicians and health care organizations. Read this presentation for guidance on how to c

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Combating physician stress and burnout

A recent Mayo Clinic survey found that more than half of U.S physicians are experiencing professional burnout. This presentation explains the differences between stress and burnout, while also offerin

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Communicating with patients after adverse outcomes

Health care professionals often struggle with how to communicate with patients after adverse outcomes. This presentation offers tips on expressing empathy and compassion while helping patients underst

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Terminating the physician-patient relationship, Part 1

When dealing with difficult patients, physicians are sometimes left with no other viable alternative than to terminate the physician-patient relationship. Coming to that conclusion is not easy and may

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Terminating the physician-patient relationship, Part 2

When dealing with difficult patients, physicians are sometimes left with no other viable alternative than to terminate the physician-patient relationship. Coming to that conclusion is not easy and may

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What every physician needs to know about their malpractice insurance policy

Whether you are purchasing malpractice insurance for your own practice or joining a group that provides your insurance, pay attention to the details of your policy. This presentation provides importa

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What every physician needs to know about preventing lawsuits

Malpractice lawsuits are too often the result of faulty communication or improper documentation. Learn how to avoid making the most common mistakes in these areas and prevent unnecessary lawsuits.

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10 things that compromise patient data

This presentation describes 10 reasons physician practices and healthcare organizations are vulnerable to cyber attacks. How is your practice addressing these risks? Are you doing all that you can to

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Top 10 risk management recommendations

TMLT risk management staff conduct on-site practice reviews to help physicians determine and address their medical liability risks. In 2016, risk managers reviewed more than 2,000 physician practices,

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Addressing transgender health care disparities

This presentation brings awareness to transgender health care disparities and examines how practicing cultural competency can improve patient-physician relationships.

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Human trafficking, Part 1

With an estimated 66-88% of human trafficking victims coming into contact with the health care system, health care professionals are in a unique position to identify and help these individuals. This p

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Human trafficking, Part 2

With an estimated 66-88% of human trafficking victims coming into contact with the health care system, health care professionals are in a unique position to identify and help these individuals. This p

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Ransomware attacks

The case studies in this presentation are real life examples of ransomware attacks on health care organizations, and are intended to help physicians respond appropriately for when this type of cyber c

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Googling your patients

Health care professionals are not immune to the lure of social media or the ubiquity of Google. And like most, turn to the Internet to find answers to questions big and small. But what happens when p

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How to report a Texas Medical Board complaint

Because the threat of a disciplinary action is all too real, every TMLT policy includes Medefense coverage. Medefense covers legal expenses, fines, and penalties associated with disciplinary actions,

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What every physician needs to know about online reputation management

Have you ever taken the time to Google yourself or your practice? What did you find? Was the information accurate? Did you find a “review” of your practice among the results? What would a patient conc

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