Tips for Handling Patient Complaints

Patient complaints are inevitable. And when a patient complaint is not effectively managed, unfavorable or harmful consequences can result—noncompliance, dissolving of the patient-physician relationship, litigation, or reduced compensation. Therefore, strong complaint management is a core component for success worth cultivating and honing.
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Medical Malpractice 101 - Part Two
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Wernicke's Encephalopathy After Bariatric Surgery
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