Online connectivity is fueling new, more immediate forms of contact between you and your patients. Learn about the latest tools and how to help meet your patients’ changing expectations for online communications.
Most Recent Presentations
Responding to Online Patient Complaints
The posting of patient complaints and reviews online is unavoidable. Here are some tips on how to manage and respond to negative online comments.
Risk Management Trends
TMLT's Risk Management team regularly conducts on-site practice reviews to help physicians address their medical liability risks. This presentation summarizes the top 10 most frequent recommendations
Ransomware attacks
The case studies in this presentation are real life examples of ransomware attacks on health care organizations, and are intended to help physicians respond appropriately for when this type of cyber c
Googling Your Patients
Health care professionals are not immune to the lure of social media or the ubiquity of Google. And like most, turn to the Internet to find answers to questions big and small.
Keeping Your Email Secure
Phishing emails and other social engineering schemes have become increasingly sophisticated and harder to recognize. This presentation provides the do's and don'ts to help keep your email secure.
Addressing transgender health care disparities
This presentation brings awareness to transgender health care disparities and examines how practicing cultural competency can improve patient-physician relationships.
Case Closed: HIPAA and patient privacy
This presentation is a case study based on alleged violations of HIPAA privacy rules.
CDC Guidelines for Prescribing Opioids
In 2016, the Centers for Disease Control and Prevention (CDC) introduced guidelines for prescribing opioids to chronic pain patients.
Top 10 Risk Management Recommendations
In 2016, TMLT risk managers reviewed more than 2,000 physician practices, and gave these recommendations most frequently.
Combating Physician Stress and Burnout
A recent Mayo Clinic survey found that more than half of U.S physicians are experiencing professional burnout.
Wernicke's Encephalopathy After Bariatric Surgery
The TMLT claims and risk management departments have seen an alarming increase in the number of claims filed related to Wernicke’s encephalopathy (WE) following bariatric surgery.
The Internet of Things
Connected devices generate and store data for their various functions, posing serious security and privacy concerns.
What Every Physician Needs to Know About Their Malpractice Insurance Policy
Whether you are purchasing malpractice insurance for your own practice or joining a group that provides your insurance, pay attention to the details of your policy.
Authentication Best Practices
Under the threat of an attack by cyber criminals, health care entities are taking a closer look at ways to strengthen and safeguard their authentication methods.
Failure to Insist on EMS Transport
This is an actual TMLT medical malpractice case, involving the treatment of a patient with chest pain.
Things to Consider Before Buying Cyber Liability Insurance
This presentation introduces actionable steps to help prepare for and mitigate cyber threats.
Tips for Handling Patient Complaints
Patient complaints are inevitable. And when a patient complaint is not effectively managed, unfavorable or harmful consequences can occur.
Terminating the Physician-Patient Relationship, Part 2
When dealing with difficult patients, physicians are sometimes left with no alternative but to terminate the physician-patient relationship.
Terminating the Physician-Patient Relationship, Part 1
When dealing with difficult patients, physicians are sometimes left with no alternative than but to terminate the physician-patient relationship.
Failure to Communicate MRI Results