Tips for Handling Patient Complaints

Patient complaints are inevitable. And when a patient complaint is not effectively managed, unfavorable or harmful consequences can result—noncompliance, dissolving of the patient-physician relationship, litigation, or reduced compensation. Therefore, strong complaint management is a core component for success worth cultivating and honing.
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Case Closed: Failure to recognize retained sponge
Case Closed: Failure to recognize retained sponge

Welcome to Case Closed, a video series that explores real TMLT medical malpractice cases. In this video, th...

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