New-to-Practice Reporter 2019
TPMP - Mandatory use delayed to March 2020; De-escalation techniques & resources; Business interruptions; Human trafficking; Failure to supervise aesthetician; Failure to properly treat depression
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New to Practice
Resources and risk management for physicians who are beginning their careers in medicine
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Googling your patients
Should professional standards and privacy prevent physicians from Googling their patients?
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Responding to online patient complaints
How to manage and respond to negative online comments
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Cultural competency
Learn about cultural competency and health disparities that may arise when treating patients of different backgrounds
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The medical malpractice claims process
A discussion of the steps involved when submitting a claim to TMLT
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Malpractice 101
Learn about coverage types and other issues to consider when purchasing medical malpractice coverage
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6 tips to improve patient communication while using your EHR
TMLT's Assistant VP of Risk Management, Lesley Viner, offers 6 tips to improve patient communication while using your EHR system.
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8 tips For improving patient satisfaction
View "8 Tips for Improving Patient Satisfaction," part two of a three part video series on improving physician/patient interactions.
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5 tips to minimize patient frustration
View part one of a three part video series on improving physician/patient interactions.
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De-escalation techniques and resources
Learn how to de-escalate angry patients or diffuse a tense situation in the office.
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New-to-Practice Reporter 2018
Managing opioids; Wernicke’s encephalopathy; Ending the physician-patient relationship;
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What every physician needs to know about their malpractice insurance policy
When purchasing malpractice insurance pay attention to the details of your policy.
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Get help with HR, employment issues
Learn about employment and human resources issues through the EPLI Pro website.
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A group admin explains what business interruption really means
What happens when a system failure brings down the EMR?
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Responding to negative online reviews
When patients write negative reviews, in many cases, you will be unable to respond.
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New-to-Practice Reporter 2017
Should you Google your patients?; Closed claim study: Patients identified on surgeon's website Combating physician stress and burnout; Social media and cyber risk; Managing difficult patients
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Tips for handling patient complaints
Strong complaint management is a core component for success worth cultivating and honing.
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What does it mean to be a medical director?
From a legal and liability perspective, a “medical director” is a physician who serves in an administrative capacity as head of an organized medical staff
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