Tips for Handling Patient Complaints

August 12, 2016

Patient complaints are inevitable. And when a patient complaint is not effectively managed, harmful consequences can occur — noncompliance, dissolving of the patient-physician relationship, litigation, or reduced compensation. 

Previous Presentation
Failure to Insist on EMS Transport
Failure to Insist on EMS Transport

This is an actual TMLT medical malpractice case, involving the treatment of a patient with chest pain.

Next Presentation
Terminating the Physician-Patient Relationship, Part 2
Terminating the Physician-Patient Relationship, Part 2

When dealing with difficult patients, physicians are sometimes left with no alternative but to terminate th...

CME Seminar: BEAT BURNOUT AND BUILD RESILIENCE

Register