8 tips for improving patient satisfaction
TMLT Risk Management manager Tanya Babitch offers 8 tips for improving patient satisfaction with a physician practice or office.
Other content in this Stream
Winter storm update: Recovering damaged records
If you experienced an IT system failure or other damage from the winter storms, read about recovering damaged medical records.
Remote patient monitoring — Risk management considerations
Factors to onsider when using remote patient monitoring.
Risk management recommendations for re-opening your practice
Updated May 11 — Issues include encouraging social distancing and screening patients for symptoms.
42:49Lessons learned from OCR Resolution Agreements in 2020
In 2020, the OCR finalized and settled 14 investigations of HIPAA breaches or complaints. In this webinar, TMLT risk management experts summarize these OCR findings and lessons learned.
Lone Star Reporter Q4 2020
2-hour CME: Infectious disease: A review of closed claim studies and liability issues; MPL Association Data Sharing Project: Sepsis-related claims; Risk management services
10 medical professional liability myths, Part 2
A discussion of common and prevailing myths about medical liability, each dispelled by TMLT claim and risk management experts.
10 medical professional liability myths, Part 1
A discussion of common and prevailing myths about medical liability, each dispelled by TMLT claim and risk management experts.
Reporter Q4 2020
CME: Infectious disease: A review of closed claim studies and liability issues; MPL Association Data Sharing Project: Sepsis-related claims; TMLT risk management services
Reporter Q3 2020
CME: Sexual harassment and misconduct in health care; 2019 risk management trends; Failure to diagnose and treat; Failure to respond to test results; 2021 TMLT Governing Board election
57:35Telemedicine: Managing risks
A review of current regulatory requirements for telemedicine in Texas.
57:04Managing medical record releases for children and young adults
A discussion of releasing the medical records of children and young adults, especially those in college.
Informed consent waivers for COVID-19
Adopting COVID-19 to your informed consent process.
COVID-19 Re-opening Your Practice
A discussion of risk management recommendations for physicians as they continue to practice during COVID-19. Topics include encouraging social distancing and screening patients.
Reporter Quarter 2 2018
Risk management trends analysis; Preparing for office based medical emergencies (CME); How to prepare for a cyber breach; Failure to treat myocardial infarction; Failure to supervise APP
The Reporter Quarter 2 2017
Navigating end-of-life communications (CME); 2016 Risk management trends; Failure to monitor patient; Failure to schedule follow-up appointment; Charging your patients for medical record copies
The Reporter Quarter 2 2016
2015 risk management trends; Treating and accommodating patients under the Americans with Disabilities Act, part one (CME); Failure to diagnose breast cancer; Failure to use correct surgical hardware
The Reporter Volume 4 2015
TMLT launches Lone Star Alliance to cover out-of-state physicians; Following TMB guidelines for pain management; Risk management: outcomes and trends; Unnecessary surgery; Failure to follow up
The Reporter January-February 2010
Integrating patient email into your practice; Risk management for diagnostic radiology and anatomic pathology (CME); Failure to diagnose breast cancer; Failure to appropriately monitor
The Reporter July-August 2009
Update: 2009 legislative session; Practice set up and liability; Risk management for office-based procedures (CME); Failure to monitor patient's condition; Patient injury during colposcopy