8 tips for improving patient satisfaction
TMLT Risk Management manager Tanya Babitch offers 8 tips for improving patient satisfaction with a physician practice or office.
Other content in this Stream
Informed consent waivers for COVID-19
TMLT’s Risk Management Department offers recommendations for adopting COVID-19 considerations in your informed consent process.
COVID-19 Re-opening Your Practice
A presentation outlining risk management recommendations for physicians as they continue to practice during COVID-19. Topics include encouraging social distancing and screening patients.
Risk management recommendations for re-opening your practice
Updated May 11 — Issues include encouraging social distancing and screening patients for symptoms.
Lone Star Reporter Quarter 2 2018
Risk management trends analysis; CME: Preparing for office-based medical emergencies; How to prepare for a cyber breach; Failure to properly treat myocardial infarction; Failure to supervise APP
Reporter Quarter 2 2018
Risk management trends analysis; Preparing for office based medical emergencies (CME); How to prepare for a cyber breach; Failure to treat myocardial infarction; Failure to supervise APP
Reporter 2000 Pediatrics
Closed claim study; Pediatric closed claim trends and risk management issues
Reporter 2000 Internal Medicine
Closed claim study; Internal medicine closed claim trends and risk management issues
Reporter 2003 Emergency Medicine
Emergency medicine issues relevant to risk management; PIAA release
Reporter 2000 Anesthesiology
Failure to monitor, failure to obtain adequate informed consent and failure to be accessible Anesthesiology claim statistics and risk management issues
The Reporter Quarter 2 2017
Navigating end-of-life communications (CME); 2016 Risk management trends; Failure to monitor patient; Failure to schedule follow-up appointment; Charging your patients for medical record copies
The Reporter Quarter 2 2016
2015 risk management trends; Treating and accommodating patients under the Americans with Disabilities Act, part one (CME); Failure to diagnose breast cancer; Failure to use correct surgical hardware
The Reporter Volume 4 2015
TMLT launches Lone Star Alliance to cover out-of-state physicians; Following TMB guidelines for pain management; Risk management: outcomes and trends; Unnecessary surgery; Failure to follow up
The Reporter January-February 2010
Integrating patient email into your practice; Risk management for diagnostic radiology and anatomic pathology (CME); Failure to diagnose breast cancer; Failure to appropriately monitor
The Reporter July-August 2009
Update: 2009 legislative session; Practice set up and liability; Risk management for office-based procedures (CME); Failure to monitor patient's condition; Patient injury during colposcopy
The Reporter March-April 2007
EMR risk management; Breast implant surgery; FDA recalls; Dissolute documentation? TMB rewrites rules for medical records (expired CME); TMB process; Failure to timely evaluate; Delay in reporting
The Reporter July-August 2002
Professional liability and the management of hyponatremia; Failure to monitor/properly treat: Hyponatremia; Hormone replacement therapy, Risk management hot topics
The Reporter March-April 2001
Risk management in action; Failure to diagnose: breast cancer; Failure to diagnose prostate cancer; ADA accommodations for the physician's office practice
The Reporter November-December 2000
Patient satisfaction: A measure of risk management success; The management of medication samples; Failure to perform a physical assessment
The Reporter September-October 2000
Working with physician assistants and advance practice nurses; Update on TMLT's continuing medical education policy; Risk management hot topics; Insurance for non-physician practitioners
The Reporter July-August 2000
Establishing the physician-patient relationship; Office protocols help physician prevail; Risk management hot topics