"8 Tips for Improving Patient Satisfaction" is part two of a three part video series on improving physician/patient interactions.
View part three of a three-part video series on improving physician/patient interactions.
Need to dismiss a patient? See our sample letters.Show Me
Other content in this Stream
Tips for managing challenging patient relationships
Case studies about violations of patient privacy on social media and the web.
How to defuse tense or angry situations in the office
Sample letters for termination of the physician-patient relationship
Retiring, closing, or leaving a practice? You can now notify patients electronically and on your website.
Clearly communicate your office mask policies to patients
Use this sample message to explain your COVID-19 mask policy
In part 1 of this 2-part series, Lesley Viner, VP of Risk Management at TMLT, describes guidelines and processes to help physicians dismiss patients appropriately and avoid allegations of abandonment.
In part 2 of this series, Tanya Babitch, a manager in TMLT's Risk Management Department, provides further instruction for appropriately dismissing patients to avoid allegations of abandonment.
The use of telemedicine introduces a new meaning for "good" bedside manner.
A discussion of how to manage your online presence.
From difficult to dangerous: How to handle disruptive patients; How to address ethical misconduct by a colleague or staff member; Improper performance of breast biopsy; Improper prescribing
The practice of plastic surgery often produces uncertainties. Patients judge the success of surgical outcomes based on their personal standards, so it is important to manage any misconceptions.
Dallas dental practice fined $10,000 after publishing PHI in response to a patient review on Yelp
Guidelines and processes to follow when ending the physician-patient relationship.
When dealing with difficult patients, physicians are sometimes left with no other viable alternative than to terminate the physician-patient relationship. Coming to that conclusion is not easy and may
A discussion of transgender health care disparities and how practicing cultural competency can improve patient-physician relationships.
The posting of patient complaints and reviews online is unavoidable. Here are some tips on how to manage and respond to negative online comments.
Health care professionals often struggle with how to communicate with patients after adverse outcomes. This presentation offers tips on expressing empathy and compassion.
It is essential to understand that despite the advances in telecommunication tools, the law has changed very little.