5 Tips to Minimize Patient Frustration
TMLT Risk Management manager Robin Desrocher provides helpful tips to help minimize patient frustration in an office setting.
Most Recent Videos
1:39What is covered under "cyber extortion" within a cyber liability policy?
John Southrey, director of consulting services at TMLT, describes cyber extortion threats, like ransomware, and what to do if you receive this kind of threat.
1:40How can I prevent a cyber breach?
Cathy Bryant, manager of product development & consulting services at TMLT, provides five steps to help health care entities prevent a cyber breach.
1:51What are some of the direct and indirect costs of a data breach?
John Southrey, director of consulting services at TMLT, describes the costs - both direct and indirect - of a cyber data breach.
1:36Can physicians use their own mobile devices at work?
Cathy Bryant, manager of product development & consulting services at TMLT, discusses the pros and cons of "BYOD," or "Bring Your Own Device."
0:58TMLT 2018 Summer CME Seminars
Join us for TMLT's Summer CME seminars in Katy on August 4 or McAllen on August 18.
3:10TMLT's 2017 Video Annual Report
Get a glimpse inside TMLT and hear from employees in our 2017 annual report video.
2:25What Every Physician Needs to Know: Wernicke's Encephalopathy After Bariatric Surgery
The TMLT claims and risk management departments have seen an alarming increase in the number of claims filed related to Wernicke’s encephalopathy (WE) following bariatric surgery. Here are some risk m
4:43Case Closed: Failure to Recognize Retained Sponge
Welcome to Case Closed, a video series that explores real TMLT medical malpractice cases. In this video, the second in the series, risk management techniques are discussed that may have either prevent
4:32Case Closed: Failure to Insist on EMS Transport
Welcome to Case Closed, a video series that explores real TMLT medical malpractice cases. In this video, risk management techniques are discussed that may have either prevented the outcome or increase
6:10Top 5 Things That Get Physicians Sued
Lesley Viner, VP of Risk Management at TMLT, shares the top 5 common issues that can increase the risk of a liability claim, including communication, documentation, and staff conduct issues.
2:24TMLT Annual Report 2016
TMLT's CEO and President Bob Donohoe provides an overview of TMLT's accomplishments in 2016.
3:086 Tips to Improve Patient Communication While Using Your EHR
TMLT's Assistant VP of Risk Management, Lesley Viner, offers 6 tips to improve patient communication while using your EHR system.
4:148 Tips for Improving Patient Satisfaction
TMLT Risk Management manager Tanya Babitch offers 8 tips for improving patient satisfaction with a physician practice or office.
2:31TMLT Annual Report 2015
This is our video Annual Report for 2015, featuring TMLT president and CEO Robert Donohoe.
0:49Texas Medical Disclosure Panel: List A
In this short clip, Dan Ballard introduces the basics of Texas Medical Disclosure Panel: List A and its relation to informed consent. Dan Ballard, JD is a physician favorite at TMLT and is consisten
0:45Texas Medical Disclosure Panel: List B
In this short clip, Dan Ballard introduces the basics of Texas Medical Disclosure Panel: List B and its relation to informed consent. Dan Ballard, JD is a physician favorite at TMLT and is consisten
1:01Basics of Informed Consent
In this short clip, Dan Ballard introduces the basics of informed consent. Dan Ballard, JD is a physician favorite at TMLT and is consistently rated as an excellent speaker by the health care communi
1:03TMB CHARTING RULES: Legibility