5 tips to minimize patient frustration
TMLT Risk Management manager Robin Desrocher provides helpful tips to help minimize patient frustration in an office setting.
Most Recent Videos
1:58We Are Here For You
See how TMLT is supporting policyholders during the COVID-19 pandemic
5:11Terminating the patient-physician relationship, Part 1
In part 1 of this 2-part series, Lesley Viner, VP of Risk Management at TMLT, describes guidelines and processes to help physicians dismiss patients appropriately and avoid allegations of abandonment.
4:57Terminating the patient-physician relationship, Part 2
In part 2 of this series, Tanya Babitch, a manager in TMLT's Risk Management Department, provides further instruction for appropriately dismissing patients to avoid allegations of abandonment.
57:35Telemedicine: Managing risks
A review of current requirements for telemedicine in Texas with a focus on regulatory requirements.
57:04Managing medical record releases for children and young adults
This webinar addresses challenges that medical practices face when it comes to releasing the medical records of children and young adults, especially those in college.
5:36Case closed: Improper prescribing
In this edition of Case Closed, a video series that explores real TMLT medical malpractice cases, errors made by both a physician and pharmacy led to a patient receiving an improper prescription.
6:10Top 5 things that get physicians sued
Lesley Viner, VP of Risk Management at TMLT, shares the top 5 issues that can increase the risk of a liability claim.
1:39Interacting with patients: Patient privacy
Russell Krienke, MD, of Austin Regional Clinic and a TMLT board member, offers some quick guidelines on protecting patient privacy on the job and in public.
3:08TMLT's Assistant VP of Risk Management, Lesley Viner, offers 6 tips to improve patient communication while using your EHR system.
20:4310 tips for re-opening your practice during COVID-19
This webinar shares ten tips to help medical practices re-open during COVID-19 public health crisis.
1:13:44COVID-19: Medical Liability FAQs
This webinar will help guide you during these uncertain times.
4:14TMLT Risk Management manager Tanya Babitch offers 8 tips for improving patient satisfaction with a physician practice or office.
3:22TMLT is...friendship
Maryann Baca, Mary Gonzales, and Laura Hunter reflect on their 20-year friendship at TMLT.
3:312018 Annual Report - Putting physician needs first
CEO Robert Donohoe describes how TMLT continues to follow the original doctrines created by its founders to put physicians needs and interest first.
1:05:24Release of medical records: Review of hot topics
This webinar discusses patients' rights to access their health records, the release of protected health information to third parties, and the amount a medical practice can charge for these services.
1:39What is covered under "cyber extortion" within a cyber liability policy?
John Southrey, director of consulting services at TMLT, describes cyber extortion threats, like ransomware, and what to do if you receive this kind of threat.