5 tips to minimize patient frustration
TMLT Risk Management manager Robin Desrocher provides helpful tips to help minimize patient frustration in an office setting.
Most Recent Videos
57:35Telemedicine: Managing risks
A review of current requirements for telemedicine in Texas with a focus on regulatory requirements.
1:58We Are Here For You
See how TMLT is supporting policyholders during the COVID-19 pandemic
50:30Ransomware and cyber security
TMLT's Cathy Bryant and Kassie Toerner discuss how to identify threats and vulnerabilities to medical practices and how to protect your networks.
1:13:44COVID-19: Medical liability FAQs
This webinar will help guide you during these uncertain times.
20:4310 tips for re-opening your practice during COVID-19
This webinar shares ten tips to help medical practices re-open during COVID-19 public health crisis.
5:11Terminating the patient-physician relationship, Part 1
In part 1 of this 2-part series, Lesley Viner, VP of Risk Management at TMLT, describes guidelines and processes to help physicians dismiss patients appropriately and avoid allegations of abandonment.
4:57Terminating the patient-physician relationship, Part 2
In part 2 of this series, Tanya Babitch, a manager in TMLT's Risk Management Department, provides further instruction for appropriately dismissing patients to avoid allegations of abandonment.
55:43An interview with cyber attorney, Adrian Senyszyn
In this webinar, cyber attorney Adrian Senyszyn addresses frequently asked questions about cyber security and current threats to practices, HIPAA compliance, and breach investigations. Watch this CME
25:47Cyber insurance, Part 2: What are the potential costs of cyber risk?
In this webinar, TMLT’s cyber insurance expert, John Southrey, discusses the total cost of cyber risks and how TMLT’s cyber insurance can provide crucial financial risk transfer. The webinar is design
31:26Cyber insurance, Part 1: Understanding your coverage
In this informative webinar, TMLT’s cyber insurance expert, John Southrey, provides a comprehensive overview of the primary cyber insurance benefits endorsed to TMLT’s medical professional liability i
57:04Managing medical record releases for children and young adults
This webinar addresses challenges that medical practices face when it comes to releasing the medical records of children and young adults, especially those in college.
5:36Case closed: Improper prescribing
In this edition of Case Closed, a video series that explores real TMLT medical malpractice cases, errors made by both a physician and pharmacy led to a patient receiving an improper prescription.
6:10Top 5 things that get physicians sued
Lesley Viner, VP of Risk Management at TMLT, shares the top 5 issues that can increase the risk of a liability claim.
1:39Interacting with patients: Patient privacy
Russell Krienke, MD, of Austin Regional Clinic and a TMLT board member, offers some quick guidelines on protecting patient privacy on the job and in public.
3:08TMLT's Assistant VP of Risk Management, Lesley Viner, offers 6 tips to improve patient communication while using your EHR system.
4:14TMLT Risk Management manager Tanya Babitch offers 8 tips for improving patient satisfaction with a physician practice or office.