March 24, 2020
TMLT is now offering extended business hours, from 8 a.m. to 8 p.m.
After 8 p.m., callers with urgent issues can follow telephone prompts to report a claim, report a non-claim-related issue, or ask questions.
We are extending our hours to support physicians during the COVID-19 crisis. We will maintain these new hours until further notice.
Visit our Contact page to reach the specific department you need. Or call customer service at 800-580-8658 or 512-425-5800. You can also fax customer service at 512-328-5637.
Premium payment update
Due to the circumstances surrounding COVID-19, it may become difficult for some practices to make their premium payments. To that end, TMLT will not cancel any policy due to challenges related to the COVID-19 emergency that prevent you from paying your premium on time.
If you are unable to pay at this time, please contact our offices to discuss alternate payment options or schedules.
TMLT is committed to working with our policyholders to ease some of the burden created by this uncertain time