Terminating the patient-physician relationship, Part 2

November 18, 2019

In part 2 of this series, Tanya Babitch, a manager in TMLT's Risk Management Department, provides further instruction for appropriately dismissing patients to avoid allegations of abandonment.

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Terminating the patient-physician relationship, Part 1
Terminating the patient-physician relationship, Part 1

In part 1 of this 2-part series, Lesley Viner, VP of Risk Management at TMLT, describes guidelines and proc...

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De-escalation techniques and resources
De-escalation techniques and resources

Learn how to de-escalate angry patients or diffuse a tense situation in the office.