Terminating patient relationships: how to dismiss without abandoning; Encourage patients to Ask 3; Boomers come of (retirement) age (expired CME); Failure to conduct proper exam; Wrong kidney removed
CME Seminar: BETTER COMMUNICATION THROUGH IMPROV
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De-escalation techniques and resources
Learn how to de-escalate angry patients or diffuse a tense situation in the office.
Meet the instructor: Robert Milman, MD
Dr. Milman co-teaches TMLT’s 2019 summer CME seminar series in San Antonio and Forth Worth.
Reporter Quarter 3 2018
CME - Human Trafficking; Communicating with millennials; Wernicke's encephalopathy: Failure to monitor thiamine levels; Failure to obtain consent for esophageal dilation; TMLT Board Election 2019
Terminating the Physician-Patient Relationship, Part 1
When dealing with difficult patients, physicians are sometimes left with no alternative than but to terminate the physician-patient relationship.
Terminating the Physician-Patient Relationship, Part 2
When dealing with difficult patients, physicians are sometimes left with no alternative but to terminate the physician-patient relationship.
Addressing transgender health care disparities
This presentation brings awareness to transgender health care disparities and examines how practicing cultural competency can improve patient-physician relationships.
Responding to Online Patient Complaints
The posting of patient complaints and reviews online is unavoidable. Here are some tips on how to manage and respond to negative online comments.
Communicating with Patients After Adverse Outcomes
Health care professionals often struggle with how to communicate with patients after adverse outcomes. This presentation offers tips on expressing empathy and compassion.
Physician Communication: Then and Now
It is essential to understand that despite the advances in telecommunication tools, the law has changed very little.
Lone Star Reporter Quarter 4 2018
Managing a practice: How to navigate hiring, paying, and terminating employees (2-hour CME); Claims by Specialty: MPL Association's 2006-2015 national closed claim data; TMLT 2018 scholarship
Reporter Q4 2018
Managing a practice: How to navigate hiring, paying, and terminating employees (2-point CME); Claims by specialty: MPL Association's 2006-2015 national closed claim data; TMLT 2018 scholarship winner
Communicating with millennial patients
Millennials are now the largest segment of our population, and they bring a different set of expectations and needs to health care than previous generations.
New-to-Practice Reporter 2018
Managing opioids: claims analysis and case study; Wernicke’s encephalopathy after bariatric surgery; How to dismiss without abandoning: Ending the physician-patient relationship; Addressing transgende
Reporter Quarter 1 2018
Transgender health care (CME); Compassionate health care: 2017 Legislative highlights; Failure to correctly label lab specimens and follow up; Mismanagement of anticoagulant medication
10 Things that get Physician Groups Sued
This publication will describe 10 common errors that can increase the risk of a malpractice suit, and offer risk management techniques to address these issues.
This publication will describe 10 common errors that can increase the risk of a malpractice suit, and offer risk management techniques to address these issues.
Lone Star Reporter Quarter 3 2018
CME-Human trafficking: Raising awareness & identifying trafficked persons in health care settings; Communicating with millennial patients; Failure to monitor thiamine levels; Failure to obtain consent
Reporter 2016 Radiology
Failure to communicate emergent findings; Law enforcement exceptions to HIPAA
Patient Diversity and Cultural Competence
As the diversity of our population increase, more physicians are coming into contact with patients from various cultural backgrounds who often hold different values, beliefs and standards.
Tips for Handling Patient Complaints