Responding to online patient complaints

The posting of patient complaints and reviews online is unavoidable. Here are some tips on how to manage and respond to negative online comments.
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Addressing transgender health care disparities
Addressing transgender health care disparities

A discussion of transgender health care disparities and how practicing cultural competency can improve pati...

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Communicating with patients after adverse outcomes
Communicating with patients after adverse outcomes

Health care professionals often struggle with how to communicate with patients after adverse outcomes. This...