Responding to Online Patient Complaints

August 7, 2018
The posting of patient complaints and reviews online is unavoidable. Here are some tips on how to manage and respond to negative online comments.
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New-to-Practice Reporter 2018
New-to-Practice Reporter 2018

Managing opioids: claims analysis and case study; Wernicke’s encephalopathy after bariatric surgery; How to...

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Communicating with Patients After Adverse Outcomes
Communicating with Patients After Adverse Outcomes

Health care professionals often struggle with how to communicate with patients after adverse outcomes. This...

CME Seminar: BETTER COMMUNICATION THROUGH IMPROV

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