Responding to Online Patient Complaints

The posting of patient complaints and reviews online is unavoidable. Here are some tips on how to manage and respond to negative online comments.
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Addressing transgender health care disparities
Addressing transgender health care disparities

This presentation brings awareness to transgender health care disparities and examines how practicing cultu...

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Communicating with Patients After Adverse Outcomes
Communicating with Patients After Adverse Outcomes

Health care professionals often struggle with how to communicate with patients after adverse outcomes. This...